Hello
I am installing a Business Objects server for my client but Explorer 4.0 installation fails
System is: Windows Server 2008 R2 - 16x vCPU - 52 GB RAM - 300 GB Disk
Installed software:
SAP Business Objects Server 4.0 SP9
SAP Business Objects Client 4.0 SP9
SAP Crystal Reports Enterprise 4.0 SP9
SAP Dashboards 4.0 SP9
SAP LiveOffice 4.0 SP9
I tried installing Explorer 4.0 SP6 and SP7 but all failed at the same step. I cannot pass enter credentials phase. I checked my password and it is working without any problems when I enter CMS and BI screens. I also confirmed with IT team that there are no firewall restrictions.
What I did so far
Uninstalled antivirus software
Disabled Windows Firewall service
Entered server IP and server FQDN into hosts file
Restarted server
Tried SP6 and SP7 installation packages
You can find my error in the attached file.
Best regards
Kaan